The Citizens Bank announces upcoming changes to branch and call center hours

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Philadelphia, MS — The Citizens Bank has announced upcoming changes to its branch and customer service hours that will take effect in early July.

Starting Saturday, July 5, the bank’s Carthage and Sebastopol branch locations will discontinue Saturday banking services. Customers who typically rely on weekend access are encouraged to use digital banking tools for their needs.

In addition, beginning July 1, the call center will operate Monday through Friday, from 8:00 AM to 5:00 PM, with no weekend availability.

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Despite these changes, customers will continue to have 24/7 access to their accounts through Online & Mobile Banking, Text Banking, the Phone Teller service at 1-800-397-0344, and ATM locations.

For more information, visit The Citizens Bank Facebook page.

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